Returns RETURNS & EXCHANGES Exchanges

30-Day Return Policy

We want you to love your piece. If it's not quite right, return it within 30 days of delivery for a full refund or exchange.

Return Conditions

• Item must be unworn and in original condition
• All tags must be attached
• Original packaging required
• Proof of purchase necessary

How to Return

1. Email [email protected] with your order number and reason for return

2. We'll send you a prepaid return label (free for Japan, shipping costs deducted for international)

3. Pack the item securely in original packaging

4. Refund processed within 5-7 business days of receiving your return

Lifetime Repair

Rather than return, consider our lifetime repair service. We embrace kintsugi philosophy by mending worn areas with golden thread, giving your garment new life and beauty. Contact us for details.